We offer our rings in ring sizes 4-9 US for women and 7-12 US for men, at no extra charge.
For more rings size please contact us and we will get back to you with a quote.
The simplest way to find her ring size is to ask her friends or family. Her mother, sister, or best friends usually know this type of information.
Custom and personalized orders
Feel free to request a custom order from us and have something made just for you. We will be glad to assist you to design the ring of your dreams. We put a lot of effort into the design process of a custom-made piece. First, we do a sketch and then we turn it into a 3d mock-up. After your confirmation, we are starting the production of the real piece. Such a process can take more than three weeks and a lot of resources on our side so please take it in mind when you are starting such a process with us.
Do you offer payment plans, financing, or Discount Coupons?
Yes. In an effort to make your purchase as easy as possible on your wallet we will do our best to assist you.
-1.”Camellia’s plan” will divide your purchase into 3 equal payments through PayPal, interest-free. Once the item is paid in full, we will start producing your ring.
What are your payment options?
Camellia Jewelry offers several payment options for our customers. Among those are PayPal, wire transfer as well as all major credit cards via PayPal.
We accept Visa, MasterCard, American Express, and Discover via PayPal only.
Do you offer a warranty on your rings?
Yes, we do.
We offer 180 days warranty on each piece of jewelry in our shop.
In some of the cases, we help our customers even beyond those 180 days.
When you buy a ring from us you can be sure that there is always someone that will be glad to assist and help you. Customer service is something that is very important for us. With Camellia Jewelry you can shop with full confidence. Please note that maintenance, repairs, sizing or other services performed by someone other than us will void your Manufacturer’s Warranty.
Do you offer Refunds and Exchanges?
Yes, we do.
We offer a 30-day return policy so our customers can purchase with confidence knowing they will have enough time to return goods if they are not completely satisfied. we will charge 15% for the total price you’ve paid to cover the shipping, handling, and production fees or you can exchange it (with no extra fee)
We can’t accept returns for Custom or personalized orders unless they arrive damaged or defective.
How long before I get my ring?
We will need 7-10 business days to produce most of our rings and make them ready for shipping, our rings are made to order. Custom orders, special two-tone gold rings, or changes require more time to handle. For these items, the handling time is 21-28 business days. If you need the ring sooner, please contact us BEFORE purchasing regarding doing a “rush order”. The shipping is very fast and fully insured. We ship with FedEx which makes the shipment very secure. The delivery time usually takes 1-3 business days to the USA and about 3-4 days for the rest of the world.
Free Insured Worldwide shipping
The shipping we are offering is very fast and fully insured. We ship with FedEx which makes the shipment very secure. The delivery time usually takes 1-3 business days to the USA and about 3-4 days to the rest of the world.
Do you sell real natural diamonds and gemstones?
Sure, we do. We also sell Lab Grown Diamonds (LGD), which are identical to natural diamonds.
Each ring can be done with a natural or LGD diamond, or gemstone instead. Please contact us to get a quote.
International Customs Fees and Taxes for Non-U.S Buyers
There are customs fees that needed to be paid for jewelry being shipped to other countries besides the USA. The responsibility for customs and taxes is on the buyer. It’s important you will be aware of this tax, so you don’t be ‘surprised’ later when the ring arrives. The amount of the fees is something we have no control over, you can get more info about its rate by calling your nearest FedEx facility. Local buyers from Israel are committed to paying 17% VAT for each purchase.
Do you provide an appraisal/certificate of authenticity with every ring?
Yes. We provide our In-House professional Certificate of Authenticity/Appraisal with every piece of jewelry we sell.
This report includes a full description of the jewel (stating the quality of the materials, grades, etc.) including its picture and the retail replacement value for the insurance company. You will get the appraisal alongside the ring inside the package.
What guarantee can you provide? I’m concerned to shop online.
We totally understand your thoughts and concerns and of course when it comes to such an expensive item.
Camellia is a very strong and reliable brand in jewelry.
Let us give you a small friendly tip. The best way to check about an online seller is to read their customer’s reviews. If you know someone who has used the site before and had a good experience, that’s a promising sign. We invite you to read some of our recent shop reviews:
Etsy shop Camellia Jewelry:
Etsy shop Ayala by Camellia Jewelry:
We offer 180 days warranty on each piece of jewelry in our shop. We can tell you from our experience that we are helping our customers even beyond those 180 days. You can purchase a ring from us with full confidence, knowing you will get the best product alongside the best customer service, this is our guarantee. If you have any other questions please feel free to ask us.